Privacy Policy for AgniKode
At AgniKode, we are committed to protecting the privacy of our students, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, process, and protect your personal information when you interact with our online platform and attend our IT skills training, online coding bootcamps, programming courses, data science certifications, professional development workshops, and career counseling services. By using our services, you agree to the terms described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our educational and career development services.
1.1 Information You Provide Directly to Us:
- Personal Identifiable Information (PII): This includes your name, email address, postal address, phone number, date of birth, and educational background when you register for a course, create an account, contact us, or apply for career services.
- Payment Information: When you make a purchase, we collect necessary payment details (e.g., credit card numbers, billing address). This information is processed securely by our third-party payment processors and is not stored directly on our servers.
- Course and Career Counselor Information: Information related to your course selections, progress in bootcamps, performance in assessments, career goals, resume details, and interview preparation.
- Communications: Records of your correspondence with us, including emails, chat conversations, and other forms of communication.
1.2 Information Collected Automatically:
- Log Data: Our servers automatically record information that your browser sends whenever you visit our website. This may include your IP address, browser type and version, pages you visit, the time and date of your visit, and time spent on those pages.
- Usage Data: We collect data on how you interact with our services, such as the features you use, the content you view, and the time and frequency of your activities.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons) to track activity on our service and hold certain information. These are used to enhance your experience, analyze trends, administer the website, understand users’ movements around the website, and gather demographic information about our user base as a whole. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, primarily to provide and improve our education technology services:
- To Provide and Manage Services: To deliver IT skills training, online coding bootcamps, programming courses, data science certifications, and professional development workshops, manage your enrollments, track your progress, and provide access to learning materials.
- For Career Counseling: To offer personalized career guidance, resume building assistance, interview preparation, and job placement support.
- To Personalize User Experience: To tailor course recommendations, content, and communication based on your interests and learning progress.
- To Communicate With You: To respond to your inquiries, send administrative notices, course updates, promotional offers, and newsletters.
- For Analytics and Improvement: To monitor and analyze usage patterns, diagnose technical problems, improve the functionality and design of our website and services, and develop new features.
- For Security and Fraud Prevention: To maintain the security of our platform, detect and prevent fraudulent activities, and comply with legal obligations.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal data to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party vendors and service providers who perform functions on our behalf, such as payment processing, data analytics, hosting, customer support, and marketing assistance. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Career Placement Partners: With your explicit consent, we may share relevant portions of your profile (e.g., resume, portfolio, skill assessment results) with potential employers or recruiting partners to assist with career placement.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: We may disclose information when we believe it is necessary to protect the rights, property, or safety of AgniKode, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Security
We implement robust technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, secure server environments, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.
6. Your Data Protection Rights
Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
7. Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- AgniKode
- 2847 Sarjapur Road, Unit 3B, Bengaluru, Karnataka, 560103, India